the deposit balance and (if applicable) the bonus balance are always clearly displayed separately to the consumer.This doesn't prevent an operator from deducting a fee charged to consumers for processing that withdrawal or, where a consumer seeks to withdraw less than their full deposit balance, reasonably to limit the size or number of separate withdrawals that a consumer may make, provided that this is done in accordance a fair and transparent term in the contract that the consumer has agreed to.Īny fee should not exceed a reasonable estimate of the costs incurred directly by an operator in relation to the processing of that withdrawal. this right of withdrawal is clearly stated to consumers during the sign up process for a promotion and on the consumer’s account page (or equivalent).your general terms and conditions clearly reflect this right of withdrawal.Players must be allowed to withdraw without restriction, except as necessary to comply with any General Regulatory Obligations. Players must be informed that they are allowed to withdraw their deposit balance at any time, including when a bonus is pending or active on the account.
Restrictions on withdrawing deposit and deposit winnings